HP Portable Laptop (Include 1 Year Microsoft 365), 14’’ HD Display, 16GB RAM, 64GB eMMC, Intel Quad-Core N4120, Student and Business, Webcam, HDMI,…

10 reviews for HP Portable Laptop (Include 1 Year Microsoft 365), 14’’ HD Display, 16GB RAM, 64GB eMMC, Intel Quad-Core N4120, Student and Business, Webcam, HDMI,…

1. 

   Rated 5 out of 5

   Jenna – 28/12/2024

   Works great for my work stuff! Still getting used to it as it sometimes is touchy but my fingers are terrible. Noise level is great when I’m doing trainings, the screen resolution is similar to my Google pixel phone, the design is lightweight and seems durable (will be ordering a case/skin for it) and the battery life is great so far! I’ve had it for about a week and have had no issues with it).

2. 

   Rated 5 out of 5

   karen – 10/01/2025

   Tenía mis dudas al inicio cuando elegí entre tantas laptops, relación calidad precio está excelente.
   Es un dispositivo rápido, tiene una apariencia elegante, estética, yo elegí en color silver completamente, es muy bonita, el teclado no se va a borrar, ya que vienen grabadas las teclas, tiene bastantes puertos, iluminación es buena, tamaño y peso estupendos.

   La uso principalmente para la universidad, no tiendo a descargar tantos archivos, ya que uso más el drive para documentos y proyectos. Así que no es problema el espacio. Es un modelo reciente y a pesar del precio que es económico si conviene comprarla.

   Llego rápido, venía muy bien empacada con sus licencias y empaquetada por hp,

3. 

   Rated 4 out of 5

   M – 18/01/2025

   It is decent for the price and it was supposed to be new. The speed is no issue. The size and the screen is ok for the price point I chose. It was easy to set up. It runs on all the up to date programs. It does sometimes turn off for no reason or be hard to turn on, so much so that I be thinking it’s going to die and not come back on (but this I think is an HP issue not the seller). It came with a free year of Microsoft Suite which is a huge selling point. However, I have learned a lot over the last week ab buying products like this on Amazon. So if I have to buy another laptop from Amazon. I would buy the Amazon renewed premium since it has a 1yr warranty and comes with a check list of what was tested, battery life, etc.

4. 

   Rated 5 out of 5

   Kim Greene – 23/01/2025

   My daughter ordered this and loves it! Shes uses it for online college classes as well as learning German. Good price, compact size, works well and is aesthetically pleasing! Love it and highly recommend!

5. 

   Rated 1 out of 5

   Jenny – 30/01/2025

   I thought this was just the right PC for us. We don’t need much, web browsing, some gaming, some MS Office work. Yesterday I saw that the laptop OS needed update so started it. Noticed it was taking some time so I just let it do its thing all day. Went to turn the laptop back on that evening, and got a flash from the monitor but nothing else. I knew it wasn’t a power issue because the separate mouse (not included) was lit, indicating it was connected. Tried everything I could think of then went to HP website. HP tells me there’s 15 days left on the warranty (“whew!”) and gave me repair options (phone, chat, local warranty provider [Best Buy]). I chose to go to Best Buy. They worked on the laptop for about 25 minutes, and while I can’t tell exactly what was done, I do know it was a series of keystrokes and a flash drive. Geek Squad hands the laptop back to me and tells me it’s a hardware issue and not worth the cost of repair. I take the laptop back home and get in a chat with technical support. They have me do what appears to be the same steps Geek Squad did. Then they tell me I need an empty flash drive to reset/reinstall the BIOS. Now I’m not really that tech savvy, but I know enough to tell the technician that all the steps that they have had me do I already had done by Geek Squad, their authorized repair center. Tech tells me that without doing that last step with the empty flash drive they cannot determine that it is truly a hardware issue (really??!) and that they won’t be able to give me a repair/replacement if I don’t take that last step.

   Sorry, HP, but you cannot convince me that the cost of a replacement laptop is worth more than the bad taste in my mouth, and my withering review (not only on Amazon, but to anyone who asks) of your inability to honor your very limited warranty. I can’t imagine why you wouldn’t send a replacement of a low-end laptop just to keep positive goodwill towards your customers. And it’s why I strongly suggest anyone reading this review to search for a different unit.

6. 

   Rated 5 out of 5

   JP – 07/02/2025

   Laptop arrived on time and was very easy to set up since I already had a Microsoft account. Light weight and processes quickly. A great buy for the price. I m not a gamer. I plan to use this for my family photo collection.

7. 

   Rated 3 out of 5

   Kim_J – 08/02/2025

   It’s a pretty laptop but I can’t get it to start after sleeping. If I close the lid, the next time I go to use it, it doesn’t wake up. I have to then do a hard reboot to get it to turn on. I don’t know why it is doing this and I can’t find any tech support options.

8. 

   Rated 5 out of 5

   Mary Newman – 17/02/2025

   Excellent product. I haven’t owned anything but Apple products in over a decade. I decided to give this laptop a shot. It’s a good computer. I didn’t receive the bundled mouse pad, which honestly was no big deal but I gave the seller a heads up and they gave me a $5 refund so I could buy my own mouse pad. They seriously replied within a couple hours and I even told them it was just a FYI and I didn’t need anything. However, I appreciated that level of customer service. I highly recommend the computer and the company. Thanks for making my non-Apple experience a positive experience!

9. 

   Rated 5 out of 5

   Amazon Customer – 22/02/2025

   Great computer for what we needed it for. Used for my high schooler to do work. We haven’t had any glitches or bug thus far. The only kinda complaint is that it’s slow when my kids want to play certain games, but really it’s not the type of computer intended for that anyway. Very happy so far.

10. 

    Rated 5 out of 5

    JEAN GAUTHIER – 19/03/2025

    Excellent comme outil de travail au bureau.